11.11 SALE — ONE DAY ONLY
Up to 30% off selected pieces. Valid on 11 November, 00.00–23.59 WIB.

Terms & Conditions

1. All items purchased during the 11.11 Sale are final sale and cannot be returned or exchanged, including for size or colour.
2. The only exception is a defective item. To submit a defect claim, the following conditions must be met:
   • You must provide a full unboxing video, recorded continuously without cuts or edits, from the moment the sealed package (with the shipping label visible) is opened until the defect is shown clearly.
   • The claim must be submitted within 3 days (3×24 hours) after the package is received, based on the courier's delivery record.
3. Claims without an unboxing video, or claims submitted after the 3-day period, cannot be processed.
4. Once your claim is verified, our team will contact you with the resolution.
5. Sale discounts are applied automatically at checkout and cannot be combined with other discount codes or promotions, except free shipping.

For defect claims, please contact our Customer Service with your order number and unboxing video.